No mystery to it. Here is exactly what happens from the moment you call to the moment we hand the job back.
Levels taken across the slab, void probed, and the drainage or plumbing cause identified. A contractor who does not ask where the water goes has not diagnosed anything.
Foam or slurry chosen against soil conditions, load, access and how visible the port holes will be. Weak soils favor lightweight foam; cost-sensitive utility slabs favor mudjacking.
Ports drilled in a pattern across the settled area, sized to the method. Pattern spacing determines how evenly the lift distributes.
Material pumped in stages, moving between ports, with continuous level monitoring. Going slowly is what prevents cracking the slab during the lift.
Ports patched, joints and cracks sealed so surface water no longer runs beneath. This last step is what protects the work and is sometimes quoted separately.
None of this is required — it just makes the visit quicker.